Skip to content
LEGAL INFORMATION

Privacy Policy

This policy explains what personal data we collect, why we process it, who we share it with, and the rights you have under UK data protection law.

Last updated: 24 July 2026 UK GDPR compliant
We do not sell your data

We only share personal data with the specific service providers needed to fulfil your order (payment processing and delivery), and never for third-party marketing purposes.

01

Who We Are

Espresso Estate Ltd (company number 17195780), trading as Grindlab Research, is the data controller for personal information collected through grindlabresearch.com.

02

Data We Collect

  • Order data: name, email, phone, billing and delivery address, order contents and value.
  • Account data (if you create an account): login credentials and order history.
  • Payment data: processed by our payment providers (Stripe, Shopify Payments); we do not store full card details ourselves.
  • Technical data: IP address, browser type, and analytics data where consented to.
03

Why We Process It

We process this data to fulfil and dispatch your order, provide customer support, comply with legal and tax record-keeping obligations, and — only with your consent — for analytics and marketing purposes.

04

Who We Share It With

We share the minimum necessary data with:

  • Payment processors (Stripe, Shopify Payments) to process transactions.
  • Delivery carriers to fulfil shipping.
  • Analytics providers, only where you have consented to non-essential cookies.

We do not sell personal data to third parties.

05

Data Retention

We retain order and transaction records for 6 years to comply with UK tax and accounting law. Account data is retained until you request deletion, subject to the above legal retention requirements.

06

International Transfers

Where data is processed by providers located outside the UK or EEA, we ensure appropriate safeguards — such as Standard Contractual Clauses — are in place.

07

Your Rights (UK GDPR)

Under the UK GDPR, you have the right to request access to, correction of, or erasure of your personal data, to object to or restrict certain processing, and to data portability. To exercise these rights, contact us at info@grindlabresearch.com. You may also contact the UK Information Commissioner's Office (ICO) if you have unresolved concerns.

08

Cookies

We use essential cookies required for the site to function (e.g., cart contents). Analytics and marketing cookies are only set after you provide consent via our cookie banner. You can withdraw consent at any time by clearing your cookies for this site in your browser settings, or by contacting us at info@grindlabresearch.com.

09

Contact Information

Questions about this policy or your data can be sent to:

Email info@grindlabresearch.com
Business name Espresso Estate Ltd
Registered address 23 George Street, Scunthorpe, England, DN15 6BG
Company number 17195780